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Shipping

Holiday Shipping

All orders receive by or on December 19th, 2016 will be guaranteed to arrive before Dec 25th, 2016. Orders after December 19th may still be eligible for pre-Christmas delivery by choosing expedited shipping. If you have questions on whether your order will arrive in time, please give us a call so we can ensure your order will arrive on time!

Delivery

We aim to ship all orders the same day! We will usually send you an email with your shipment's tracking number within 24 hours. We try to have all options in stock, however in some cases this isn't possible and we have to wait for more stock to arrive. Any delays will be notified by email or telephone and we will ensure your order gets to you as quick as possible.

Canadian Customers
We offer quick and reliable shipping to Canada via USPS and UPS.

Note: Though you may have paid higher brokerage fees to UPS in the past, your order will be shipped under a special agreement we have with UPS, where shipments imported into Canada for non-commercial purposes are subject to a reduced brokerage fee of CAD $10, plus any applicable duties and taxes (death and taxes folks...don't shoot the messenger!).

Please, be aware that UPS will request payment of these charges at the time of delivery. You have the ability to call UPS ahead of time (1-800-742-5877) to pay these charges, eliminating the need for payment on delivery. International shipments may be subject to import or duty fees by the common carrier or local customs agencies. RetroBikeGear.com has no control over these fees and assumes no responsibility for said fees.

International Shipping
We ship worldwide! Please input your full address and country during checkout to see all available shipping options. Feel free to shoot as an email, or chat with us (bottom right of your screen) if you have any further questions. All international orders (or credit card purchases originating outside of the United States) may be subject to 2-4 days credit card verification process before your order is shipped, to prevent fraudulent activity.

Please note: International shipments may be subject to import or duty fees by the common carrier or local customs agencies. RetroBikeGear.com has no control over these fees and assumes no responsibility for said fees.

Expedited Shipping on Large Orders
Although rare, due to UPS using dimension as well as weight on certain services (such as Next Day Air), there may be additional upcharges on orders of more than one item (helmet, etc). If so we will contact you and confirm your consent for the additional charges before processing your order. You may also call us for a shipping quote before placing your order.

Erroneous Addresses, etc.
UPS charges additional fees to correct erroneous addresses resulting from typos, etc. The customer will be responsible for these fees in such cases - please input your address carefully to avoid delays and additional fees.

Change of Delivery Address
If your order has already been shipped via UPS and you need to change the delivery address, we can usually do this however UPS does charge a fee for address change, which is the customer's responsibility. Please contact us ASAP if your order has shipped and you require an address change.