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Extended Holiday Returns/Exchanges
Don't fret merry gift-givers! Any purchase made after November 15th, 2016 will be eligible to return for refund or exchange until Jan 31st, 2017.
Worried about getting the right helmet/size/color?
If you receive your item(s) and need a different size, color, or different model item altogether, simply send it back to us (see directions below) and we'll send the replacement item of your choosing, with no extra shipping charges to send your replacement item(s).
We insist on 100% Customer Satisfaction and offer a full refund policy if you are not satisfied with your new helmet. If for any reason you are not happy with your purchase, simply send it back within 30 days of receiving it by following the instructions given below. We do not charge any restocking fee for the return/exchange of un-used items nor do we charge additional shipping to send a replacement in the case of an exchange. Items returned in un-used condition will be refunded within 3-5 business days via the original method of payment (credit card, PayPal, etc).
Please do not remove the tags from your item(s) until you are certain you wish to keep said items. Any items returned without all tags and packaging will be subject to a 20% restocking fee. Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. Any items returned showing signs of use or having been ridden with (any damage or wear, including but not limited to: scratches, dents, scuffing, removal of protective plastic from optical lenses/shields/visors, signs of installation/mounting, road debris, bugs, pet hair, smell, etc) will not be eligible for return, exchange, or refund, and will be returned to the customer. Some Clearance items may be ineligible for return/exchange, as stated on the product page at time of order.
Please fill out the contact form below with your Exchange or Return request and we will reply by email with the corresponding instructions and RMA number within 24 hours. For exchanges, please let us know exactly which make/model/color/size item you would like to exchange for, in the Details field below. If you have questions or require more information to decide what model might work better for you, please shoot us an email using the form below, or give us a call. We test all the gear we sell and are more than happy to help you determine the right moto gear for you based upon your needs!
(Return shipping costs for either a return or exchange are the customer's responsibility. Shipping charges will apply to exchanges outside of US. No additional shipping charges to send the first exchange. Shipping charges will be added on consecutive exchanges.)
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