NOTE: Due to the current highly volatile and irregular availability of inventory owing to COVID factors, we are unable to offer exchanges at this time, as we cannot guarantee the replacement item will be in stock by the time the original item is received back.
NOTE: Returns for orders placed in December will be extended to 60 days for the holidays.
Please instead simply return your item for refund and purchase the replacement item you require on our website, and we will get that shipped out to you asap - thank you for your understanding!
We do offer the option to provide a discounted return label to you, for the flat rate cost of $15 (which will be subtracted from your refund).
NOTE: "Blowout" Items are non-returnable/exchangeable, as stated in the product description for each item.
We insist on 100% Customer Satisfaction and offer a full refund policy if you are not satisfied with your new helmet. If for any reason you are not happy with your purchase, simply send it back within 30 days of receiving it by following the instructions given below. We do not charge any restocking fee for the return/exchange of un-used items nor do we charge additional shipping to send a replacement in the case of an exchange. Items returned in un-used condition will be refunded within 3-5 business days via the original method of payment (credit card, PayPal, etc). Please note, the sizing charts on our website are a guide, not a guarantee of fitment. Helmet sizing can depend on shape, circumference, etc. Please email or call us if you have sizing questions and we will do everything within our power to get you the correct size, or exchange for a better fit if needed.
Please do not remove the tags from your item(s) until you are certain you wish to keep said items. Any items returned without all tags and packaging will be subject to a 20% restocking fee. Any merchandise which has been "taken out for a ride" is considered used and cannot be returned, and will be returned to customer. Any items returned showing signs of use or having been ridden with (any damage or wear, including but not limited to: scratches, dents, scuffing, removal of protective plastic from optical lenses/shields/visors, signs of installation/mounting, road debris, bugs, pet hair, odor, etc) will not be eligible for return, exchange, or refund, and will be returned to the customer. Some Clearance items may be ineligible for return/exchange, as stated on the product page at time of order. Face masks and balaclavas are not eligible for return, for sanitary reasons. Any expedited shipping service and the costs thereof which are selected by the customer at the time of order are non-refundable.
Please visit the link above with your Return request. If you have questions or require more information to decide what model might work better for you, please shoot us an email using the form below. We test all the gear we sell and are more than happy to help you determine the right moto gear for you based upon your needs!
(Return shipping costs for either a return or exchange are the customer's responsibility. ALL shipping charges must be paid by customer for exchanges outside of US.)
We are now offering a discounted pre-paid return label for a flat-rate cost of $15 (within the continental US) for all returns, simply click on the link below to get started!